- Homepage
- Accentis Enterprise
- General Ledger
- Customers & CRM
- Suppliers & SCM
- Inventory
- Time Clock
- Job costing
- Manufacturing
- Payroll & HR
- Fixed assets
- Reporting and analysis
- AccentisCONNECT
- About Our Company
- Product Support
- Contact Us
Customers & CRM
Sales and receivables are the lifeblood of any organisation and the effective management of these is essential to all growing businesses. The Accentis Enterprise Customers, Sales and CRM module provides complete control over your entire sales process from the initial enquiry right through to the printing of statements and ongoing customer relationship management.
Our strong customer record management capabilities are complemented by a sophisticated real-time validation regime that constantly monitors a customer’s credit status at every step through the sales process. An exceptional pricing facility ensures ease, consistency and accuracy of quoting, ordering and invoicing, while built-in support for quantity-based pricing, rebates, settlement discounts, progress claims and retentions brings true flexibility to sales pricing management.
Real-time integration into inventory, job costing and the general ledger ensures the results of all sales processes are immediately visible to other modules. Extraordinary reporting capabilities allow you to perform current or unlimited historical sales analyses over any combination of data records you choose, and with scores of customisable reports available you can keep your finger on the pulse at all times.
Functional capabilities at a glance... (
= Click for more info)
- Multiple and partial dispatches
- Advertising campaigns
- Comprehensive pricing, discounting and rebates
- Unlimited number of years of historical data
- Unlimited date-stamped memos
- Sales quote won/lost status
- Electronic document linking
- Invoices or statements can be re-printed at any time
- User-defined pop-up messages
- User-definable customer types
- Unlimited number of delivery and invoice addresses
- Unlimited number of contacts
- Customers can be assigned a preferred output method
- Warnings and validation throughout the sales process
- Automated invoice allocation on receipts
- Customer & prospects management (unlimited)
- Sales order
- Contacts & CRM management (unlimited)
- Hire on and Hire off
- Deliveries, returns, repairs and RGAs
- Sales invoice & credits
- Point of sale & bar coding
- Freight company management (unlimited)
- Receipting and depositing
- Sales enquiry
- Statements
- Sales quotation
- Recurring invoices
- Pricing, rebate and discount management (unlimited)